MUSTAPHA MOMOH

Transportation & Logistics Officer | Operations & Sales Professional

Lagos, NG.

About

Dynamic and results-oriented professional with over 3 years of extensive experience in transportation, logistics, operations, sales, and real estate sectors. Proven expertise in optimizing operational workflows, coordinating complex facilities, and cultivating strong client relationships. Adept at leveraging analytical and problem-solving skills to drive efficiency, enhance satisfaction, and achieve impactful business outcomes in diverse professional environments.

Work

Comwave Solutions Ltd

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Transportation and Logistics Officer (Remote)

Remote, , Nigeria

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Summary

Led remote transportation and logistics operations, optimizing material delivery and ensuring client satisfaction for diverse projects.

Highlights

Orchestrated timely delivery of materials across diverse projects, achieving significant cost-efficiencies and operational streamlining.

Implemented robust fleet tracking systems, enhancing schedule adherence and optimizing logistics operations.

Utilized real-time monitoring to guarantee 100% contract fulfillment and elevate client satisfaction levels.

Spearheaded end-to-end transportation operations, facilitating seamless material transfer and improving inter-site logistics efficiency.

United Bank for Africa Plc. UBA

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Direct Sales Executive (DSE)

Lagos, Lagos, Nigeria

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Summary

Drove sales and enhanced customer satisfaction by effectively engaging clients and promoting financial products.

Highlights

Applied exceptional sales acumen to engage diverse customers, consistently identifying needs and enhancing service satisfaction.

Educated potential clients on complex financial product offerings, contributing to increased understanding and adoption rates.

Managed client relationships through proactive follow-ups, ensuring sustained satisfaction and fostering long-term loyalty.

The Main Choice Properties Limited

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Facilities Coordinator

Lagos, Lagos, Nigeria

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Summary

Coordinated facilities management, optimizing maintenance schedules and stakeholder communication for a property portfolio.

Highlights

Efficiently organized and monitored maintenance schedules for a diverse property portfolio, ensuring optimal asset performance and longevity.

Coordinated and led project meetings, streamlining maintenance-related communications and ensuring timely updates for stakeholders.

Liaised effectively with the Facility Project Manager, delivering comprehensive reports that informed strategic decision-making.

Mo Logistics Services

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Relationship Manager

Ikeja, Lagos, Nigeria

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Summary

Managed client relationships, ensuring high satisfaction and contributing to business growth through exceptional service.

Highlights

Delivered courteous and efficient customer services, promptly addressing needs and enhancing overall client experience.

Actively solicited customer feedback, leveraging insights to enhance engagement and contribute to sales growth.

Swiftly resolved customer issues, consistently achieving high satisfaction levels and fostering repeat business.

TRAILFORD ENTERPRISES

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Operation Manager

Ikeja, Lagos, Nigeria

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Summary

Managed operational workflows, negotiated contracts, and ensured transparent reporting for project success.

Highlights

Negotiated favorable contract terms and payment structures with clients, directly aligning with and contributing to marketing objectives.

Prepared and delivered detailed project reports, ensuring full transparency and facilitating informed decision-making.

Managed critical administrative tasks, including data management and customer issue resolution, optimizing operational flow.

MARKETING INFOWORLD LTD

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Administrative Assistant

Ikeja, Lagos, Nigeria

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Summary

Provided comprehensive administrative support, optimizing office operations and managing key client interactions.

Highlights

Oversaw office inventory and procurement, maintaining efficient supply levels and minimizing operational disruptions.

Managed complex scheduling and appointments, ensuring seamless coordination and providing essential information to key stakeholders.

Handled diverse administrative duties, including accurate banking transactions and basic bookkeeping, ensuring financial integrity.

Education

Ahmadu Bello University

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B.Sc. International Studies Grade: Second Class Honors (Lower Division)

Ahmadu Bello University

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Diploma Islamic Banking and Finance Grade: With Merit

Languages

English

Certificates

Sustainable Supply Chain Operations Reference Model

Introduction to Cybersecurity

Master In Integrated Operations & Supply Chain Management

Professional Diploma Virtual Executive Assistant

Jobberman Soft-Skills Training

Jobberman

National Youth Service Corps Exemption Certificate

Supply Chain Management (SCM)

Certificate in Data Processing

Skills

Logistics & Operations Management

Transportation Operations, Fleet Management, Supply Chain Management (SCM), Integrated Operations, Material Delivery, Operational Optimization, Inventory Management, Process Improvement, Strategic Planning.

Sales & Relationship Management

Direct Sales, Client Relationship Management (CRM), Customer Engagement, Sales Acumen, Product Education, Customer Satisfaction, Negotiation, Business Development.

Facilities & Project Coordination

Facilities Coordination, Maintenance Scheduling, Property Portfolio Management, Project Meetings, Stakeholder Communication, Reporting, Administrative Support.

Data & Analytics

Data Processing, Data Entry, Reporting, Real-time Monitoring, Analytical Thinking, Problem Solving.

Software & Tools

Tracking Systems, Microsoft Office Suite (Implied), Basic Bookkeeping Software (Implied).

Core Competencies

Meticulous Attention to Detail, Accuracy, Efficient Multitasking, Team Collaboration, Customer Service, Communication.